Bonjour, je suis un nouveau gueux et je me heurte au PW du BIOS pour booter à partir de la partition de service de mon disque dur. Vous trouverez ci-joint, la lettre de complaint que je projette d'envoyer à Lenovo. Il ne faut pas confondre piratage, enti-piratage avec impossibilité d'utiliser les fonctions prévues, telle que la restauration d'un système. C'est la raison de ma lettre, en peaux-rouge (angalis) adressée non seulement à Lenovo France( ils n'y peuvent pas grand chose les peauvres) mais à la maison mère aux US. Ca fera peut-être réfléchir, surtout si on arrive à convaincre UFC Que choisir, et pourquoi pas Bruxelles ?
Bonne lecture, JLBCS
to
LENOVO LENOVO
1009 Think Place Les Renardières
Morrisville, NC 27560 1, place Victor Hugo
United States 92400 Courbevoie
France
Copy: UFC Quechoisir
233 boulevard Voltaire
75011 Paris
Somewhere November 14th. 2010
Dear sirs,
Back in 2006, I purchased a Lenovo 3000 C100 from a french distributor. The computer reference is : Type 0761-3AG S/N L3-B9807 dated 06/03.
This computer is equipped with Windows XP Home Edition
Even though I used Rescue and Recovery to take a weekly backup, the performance of the system are totally degraded by the imbrication of applications that have been installed and then removed. So after 4 years, I came to the point where I need to restore my system from the partition SRVICEV001 defined on the hard drive.
I looked at Rescue and Recovery to boot from the service partition, as this function is indicated in the maintenance guide form N° S41W-2704-00 distributed along with the computer. (this is the french version). On page 33, it is said : Click on BIOS access. Then later : The computer restart and the BIOS configuration is displayed. In fact this is no longer true. You cannot get to BIOS using Rescue and Recovery.
This is actually what I received:
Acces BIOS impossible Press F1 during power on
I followed the instruction and restart the computer, with F1 pressed. I works beautifully but asked for a password, which I never received, neither from the retailer nor from any Lenovo service.
I have tried :
All 0s
All 1s
All 9s
The computer serial number
All of them failed and I am in a dead-end.
If no one can access to the original distribution of the software, it is useless to distribute it. So I am asking you, Lenovo, to distribute with each computer, the BIOS password. This also apply to previously sold computers, including the one I purchased 4 years ago.Yours sincerely, JLBCS